Boom Beach Forum

General Discussion => SC Announcements => Topic started by: BB_Drew[Supercell] on Dec 11, 2017, 12:00 AM

Title: Maintenance inbound at 1300 EET
Post by: BB_Drew[Supercell] on Dec 11, 2017, 12:00 AM
This will be to perform some server upkeep (not the December Update - more to come on that soon!).
 
 Drew
Title: Maintenance inbound at 1300 EET
Post by: BB_Kubrick on Dec 11, 2017, 12:00 AM
thanks Drew
Title: Maintenance inbound at 1300 EET
Post by: BB_Neon10101 on Dec 11, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by Drew[Supercell]                 View Post              
             
This will be to perform some server upkeep (not the December Update - more to come on that soon!).
 
  Drew
                  
    
 
Thx. Any idea when the December update is going to roll out?
Title: Maintenance inbound at 1300 EET
Post by: BB_Drew[Supercell] on Dec 11, 2017, 12:00 AM
I can't give you an exact date but keep an eye out in the BoomBox today for some strange happenings in the Archipelago...
Title: Maintenance inbound at 1300 EET
Post by: BB_Victor0503 on Dec 11, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by Drew[Supercell]                 View Post              
             
I can't give you an exact date but keep an eye out in the BoomBox today for some strange happenings in the Archipelago...
                  
    
 
Thanks Drew!
Title: Maintenance inbound at 1300 EET
Post by: BB_Garchomo47 on Dec 11, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by Drew[Supercell]                 View Post              
             
I can't give you an exact date but keep an eye out in the BoomBox today for some strange happenings in the Archipelago...
                  
    
 
Sounds good! Thanks, Drew
Title: Maintenance inbound at 1300 EET
Post by: BB_OBz on Dec 11, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by Drew[Supercell]                 View Post              
             
I can't give you an exact date but keep an eye out in the BoomBox today for some strange happenings in the Archipelago...
                  
    
 
Ty for the heads up!
Title: Maintenance inbound at 1300 EET
Post by: BB_Victor0503 on Dec 11, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by Drew[Supercell]                 View Post              
             
I can't give you an exact date but keep an eye out in the BoomBox today for some strange happenings in the Archipelago...
                  
    
 
Drew , why there is no sneek peaks for this update?!🤔
Title: Maintenance inbound at 1300 EET
Post by: BB_Typhon1990 on Dec 11, 2017, 12:00 AM
Can I ask what exactly this maintenance will do or just did?
Title: Maintenance inbound at 1300 EET
Post by: BB_Victor0503 on Dec 11, 2017, 12:00 AM
The boom box is here!!!
Title: Maintenance inbound at 1300 EET
Post by: BB_Ehabehabehab42 on Dec 17, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by Drew[Supercell]                 View Post              
             
This will be to perform some server upkeep (not the December Update - more to come on that soon!).
 
  Drew
                  
    
 
هو ليه التحديث مش اوى
  نفسي توسعه اللعبه ويكون فى ترقيه بيت ده من كتر حبى فى اللعبه عملت لنفسى 20 اميل للعبه ارجوا التحديث يكون فى توسع اكتر من هيك
Title: Maintenance inbound at 1300 EET
Post by: BB_Burrilliance on Dec 17, 2017, 12:00 AM
Here are things to fix-
  Our task force boosts like crazy for an op, they start an attack and then many say they immediately disconnect or do so after 30 seconds. Then we?ve wasted oodles of PPs.
  We can?t even watch replays many times.
  Many times the attacker?s can?t even bomb.  
  Why are we still running OPs when half our guys MIGHT waste boosts because they get disconnected as they hit or once they hit attack?
  You MUST fix this! It?s insane we keep updating our osx yet you keep letting us disconnect.
  I spent money to upgrade things and units not so I could get disconnected cause you couldn?t figure it out. If you gradually ruin half our attacks, gradually return our/my cash investments.
Title: Maintenance inbound at 1300 EET
Post by: BB_Emblemofknight76 on Dec 17, 2017, 12:00 AM
Hey team can you please improve the graphics quality 😇
Title: Maintenance inbound at 1300 EET
Post by: BB_wmoorefi on Dec 18, 2017, 12:00 AM
Installed the update, added the Xmas tree, and chose to ?store? it.  Not sure what that was supposed to do, but it immediately caused my game to lose connection and now the loading screen just hangs.  Tried rebooting my iPhone 6 (latest iOS), but no luck.  Hope the update for the update comes soon!
Title: Maintenance inbound at 1300 EET
Post by: BB_wmoorefi on Dec 18, 2017, 12:00 AM
Looks like a fix happened server-side.  Thx!
Title: Maintenance inbound at 1300 EET
Post by: BB_rcfran on Dec 18, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by wmoorefi                 View Post              
             
Looks like a fix happened server-side. Thx!
                  
    
 
Not here.  Game keeps shutting down every time I attempt to scout a base...
Title: Maintenance inbound at 1300 EET
Post by: BB_DestructiveDaz on Dec 18, 2017, 12:00 AM
New update is looping
 open app - update banner, click to update - that opens the App Store - BB app loads with an ?open? button - press button to open and it loops back to update banner?
Title: Maintenance inbound at 1300 EET
Post by: BB_Ajh13 on Dec 18, 2017, 12:00 AM
Any idea why game would crash a few minutes after loading it. Just updated it
Title: Maintenance inbound at 1300 EET
Post by: BB_Skin777 on Dec 18, 2017, 12:00 AM
I have upgraded the game and since then I can not connect
Title: Maintenance inbound at 1300 EET
Post by: BB_jaryd03 on Dec 18, 2017, 12:00 AM
The new update is causing the app to keep crashing. Is anyone else reporting issues?
Title: Maintenance inbound at 1300 EET
Post by: BB_JD74 on Dec 18, 2017, 12:00 AM
2 different devices and both crash after the new update... What's up with this???
Title: Maintenance inbound at 1300 EET
Post by: BB_JD74 on Dec 18, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by jaryd03                 View Post              
             
The new update is causing the app to keep crashing. Is anyone else reporting issues?
                  
    
 
yes and on 2 different devices 2
Title: Maintenance inbound at 1300 EET
Post by: BB_jahoo3 on Dec 18, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by JD74                 View Post              
             
yes and on 2 different devices 2
                  
    
 
I have same problem. It is unplayable. It crashed 10 times in 5 minutes
Title: Maintenance inbound at 1300 EET
Post by: BB_MIIB on Dec 18, 2017, 12:00 AM
I got the same issue. After update cannot attack. On each attack that I start the app crash.
Title: Maintenance inbound at 1300 EET
Post by: BB_Mynameised on Dec 18, 2017, 12:00 AM
Ommmmmmg, fix it!!!!!
Title: Maintenance inbound at 1300 EET
Post by: BB_KillerFrog on Dec 18, 2017, 12:00 AM
Crash after update, on both my devices, Huawei mediatab (Android) and my Samsung Galaxy S8 (Android), can't do anything, tryed to emty cache, didn't work, removed the gane, restart device, installed again, still crash.
 
  Leader of a 50/50 taskforce, so this is bad....
 
  14.750 intels in the same TF, 690 attacks on OP, Attacks missing 0 ( This is why this is bad )
Title: Maintenance inbound at 1300 EET
Post by: BB_Ujko1132 on Dec 18, 2017, 12:00 AM
Does anyone know when will be fixed this crash after new update.
Title: Maintenance inbound at 1300 EET
Post by: BB_zakryia on Dec 18, 2017, 12:00 AM
I have the same problem game crash after update pls we need fast solution
Title: Maintenance inbound at 1300 EET
Post by: BB_callmegomez on Dec 18, 2017, 12:00 AM
Android 5.0.2 Samsung Galaxy Tab 4  game consistently crashes
Title: Maintenance inbound at 1300 EET
Post by: BB_FuzzyBipper on Dec 18, 2017, 12:00 AM
Crash crash crash. Multiple devices and accounts. I guess Supercell doesn't like android or doesn't beta test updates on android.
Title: Maintenance inbound at 1300 EET
Post by: BB_Callmewess on Dec 18, 2017, 12:00 AM
Yes My question exactly it's been about 7 hours and still no update on when it will be fixed . This is absurd . Why was this released if majority of Android users would suffer so much. Drew anything . Anything at all ?
Title: Maintenance inbound at 1300 EET
Post by: BB_VSM on Dec 18, 2017, 12:00 AM
I can?t even get the update.  Keeps taking me back and forth from app store to the beach with no option to update in the app store.  But the beach only shows message for new update available.  Any fix?
Title: Maintenance inbound at 1300 EET
Post by: BB_Callmewess on Dec 18, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by VSM                 View Post              
             
I can’t even get the update.  Keeps taking me back and forth from app store to the beach with no option to update in the app store.  But the beach only shows message for new update available.  Any fix?
                  
    
 
If your on Android you just have to wait it out but if your on iOS like I assume you are . All you do is go to the app store . Where the updates are . Swipe down to refresh and it should update with the newest update or . Uninstall and reinstall the app that also will fix it if you have IOS
Title: Maintenance inbound at 1300 EET
Post by: BB_adrienlesniper on Dec 18, 2017, 12:00 AM
I have to say I am massively disappointed. I have four accounts. I pay for ER... What other companies would call a good customer.
  I run all my accounts on android. Two are one oneplus phones, two on Samsung phones. Samsung are fine, oneplus phones can't start or keep the app open for long enough. I just wasted one attack in my tf and my boosts on two accounts are unusable...  I see online I'm not the only one to suffer. Why so many bugs each time? Why so long to correct them? Thanks for fixing the display for iPhone X - like I care... Please bring back a stable version for all androids
Title: Maintenance inbound at 1300 EET
Post by: BB_Jimmc555 on Dec 18, 2017, 12:00 AM
Anybody having issues with the new Dec update.? My game now crashes when I?m attacking other bases. Very frustrating!!
Title: Maintenance inbound at 1300 EET
Post by: BB_GrinderCB on Dec 18, 2017, 12:00 AM
Same issue here that everyone else is having. BB is unplayable since the update. I was able to get the Xmas tree and collect my resources but the game crashes when I try to scout or attack islands in my map. Basic app troubleshooting in Android: in Settings>Application Manager>Boom Beach I force-stopped the app, cleared the cache and cleared the data, then rebooted. The game recognized me, loaded my base, and let me collect resources, but crashed again.
 
  DEVS - PLEASE FIX THIS GAME OR ELSE WITHDRAW THE UPDATE!!!
Title: Maintenance inbound at 1300 EET
Post by: BB_Lefty332 on Dec 18, 2017, 12:00 AM
Why is it I cannot update?
Title: Maintenance inbound at 1300 EET
Post by: BB_Dollarblz79 on Dec 18, 2017, 12:00 AM
Your update ♥♥♥♥in sux.  I can't even play the game anymore.  It keeps crashing.  U incompetent ♥♥♥♥♥♥♥s
Title: Maintenance inbound at 1300 EET
Post by: BB_Murphypen on Dec 18, 2017, 12:00 AM
Why does the trader fetch everything you don't need , why can't she bring exchanges for iPhone chargers and butt plugs,  for cogs and fluorescent tubes which everyone wants
Title: Maintenance inbound at 1300 EET
Post by: BB_Bstyle85 on Dec 19, 2017, 12:00 AM
Ok i am in missouri usa. I performed the"holiday" update and now can't even log on. It initially let me on ..and would freeze up after 30 seconds of plan . Now i cant even get on. Im not sure what is going on. But i uninstalled and re-installed still no luck. Thanks 4 any help. I updated at 8:00 am CST
Title: Maintenance inbound at 1300 EET
Post by: BB_YellowCranberry on Dec 19, 2017, 12:00 AM
When an update is this buggy with so many universal complaints they shouldn't wait for a fix... just roll back the update to the previous stable working version.
  Then do some more Q&A tests on the update and only re-release it once you know its stable. And an apology to the community here for this sewage cesspool of an update would be in order.
Title: Maintenance inbound at 1300 EET
Post by: BB_Bstyle85 on Dec 19, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by Callmewess                 View Post              
             
Yes My question exactly it's been about 7 hours and still no update on when it will be fixed . This is absurd . Why was this released if majority of Android users would suffer so much. Drew anything . Anything at all ?
                  
    
 
This update Sux. I cant even Log In. Played for years. Never had this happen. Disappointed
  Dj B$tyle #Tribal 😔❗🚨 i though it was just me.
Title: Maintenance inbound at 1300 EET
Post by: BB_Mynameised on Dec 19, 2017, 12:00 AM
i am sad 10chars
Title: Maintenance inbound at 1300 EET
Post by: BB_Darkmedic2555 on Dec 19, 2017, 12:00 AM
I too crash within minutes of logging in. I've lost resources and diamond's and boost cause of update right in the middle of my map clearing cycle. And now can t even make my task force op.
Title: Maintenance inbound at 1300 EET
Post by: BB_johnkhughes1 on Dec 19, 2017, 12:00 AM
My game keeps crashing since the update earlier today. I sent multiple reports. Nothing has been done. I don't know where else to get help. Please fix my game.
Title: Maintenance inbound at 1300 EET
Post by: BB_Bigkaa on Dec 19, 2017, 12:00 AM
Mine Also , NOT WASTING ANY MORE COINS!!!
    
       
          
                        
                Quote Originally Posted by johnkhughes1                 View Post              
             
My game keeps crashing since the update earlier today. I sent multiple reports. Nothing has been done. I don't know where else to get help. Please fix my game.
                  
    
 
Title: Maintenance inbound at 1300 EET
Post by: BB_Jackalope2017 on Dec 19, 2017, 12:00 AM
Update sucks. Android and iPad issues.
Title: Maintenance inbound at 1300 EET
Post by: BB_Jackalope2017 on Dec 19, 2017, 12:00 AM
Attack an operation or another players base and it cuts out. Lose all your attackers have to reload and it keeps doing it over and over with no warning. Great upgrade
Title: Maintenance inbound at 1300 EET
Post by: BB_Jackalope2017 on Dec 19, 2017, 12:00 AM
Yes same problem
Title: Maintenance inbound at 1300 EET
Post by: BB_wildy on Dec 19, 2017, 12:00 AM
I figured out the main crashing problem. My TF did challenges and it's when you use Everspark with explosive charges. Everything else has been fine
Title: Maintenance inbound at 1300 EET
Post by: BB_chris24allen on Dec 19, 2017, 12:00 AM
I updated boom beach today and got the Christmas tree, etc. but now every time I deploy Capt. Eversmart and fire the explosive charge the game quits, all my troops are destroyed and there is no record of the battle ever happening. This has cost me at least 2 million coins trying to figure out what was causing it not to mention the frustration. Is there a patch coming?
Title: Maintenance inbound at 1300 EET
Post by: BB_H4mb0ne on Dec 19, 2017, 12:00 AM
Awesome Update!  Your last Clash Royal update was equally awesome for many Android users.  It only took just under a week before there was resolution.  2 for 2!  Devs need to get their heads out of their asses before allowing major updates to go live.  Especially game breaking updates.  Those high res textures are dope, however...
Title: Maintenance inbound at 1300 EET
Post by: BB_Spaceball0ne on Dec 19, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by Drew[Supercell]                 View Post              
             
I can't give you an exact date but keep an eye out in the BoomBox today for some strange happenings in the Archipelago...
                  
    
 
The only thing happening in the Archipelago is it keeps crashing. I many can not log in or stay logged in.
Title: Maintenance inbound at 1300 EET
Post by: BB_Matejag5 on Dec 19, 2017, 12:00 AM
My vp is dropping like a rock. People are attacking my base (as they should) and I can't attack to regain my VP. Hope you plan on freezing the game so those of us that can't play don't get completely screwed over. Roll it back geniuses. You can't let this go on. At least you can come out and admit that you screwed up and give us a time frame on when you might get it fixed? Put the game in maintenance. Who is losing their job for this update? I would quit and go hide under a rock if I screwed up this bad at my job.  You know you have to test them before you release the updates?????  I can't believe you would release this update.
Title: Maintenance inbound at 1300 EET
Post by: BB_Oksooner339 on Dec 19, 2017, 12:00 AM
Guess I can't even reply. Roll back ure terrible update and fire somebody. Give us an answer at least
Title: Maintenance inbound at 1300 EET
Post by: BB_KillerFrog on Dec 19, 2017, 12:00 AM
Don't understand there are no respons from SC after so many hours, so many with problems, after the latest update.
 
  It most be 50% of all players there have these problems, IOS with the update, and Android players with crash, people will walk away from SC, because it's allways the same after updates, or, the few updates to Boom Beach....
Title: Maintenance inbound at 1300 EET
Post by: BB_Bazabod on Dec 19, 2017, 12:00 AM
Same for me for the last 20 hours, when will it be sorted out?
    
       
          
                        
                Quote Originally Posted by DestructiveDaz                 View Post              
             
New update is looping
  open app - update banner, click to update - that opens the App Store - BB app loads with an “open” button - press button to open and it loops back to update banner?
                  
    
 
Title: Maintenance inbound at 1300 EET
Post by: BB_Bazabod on Dec 19, 2017, 12:00 AM
Errrr no, I?m using iOS & it?s still happening, when will this be fixed?
    
       
          
                        
                Quote Originally Posted by Callmewess                 View Post              
             
If your on Android you just have to wait it out but if your on iOS like I assume you are . All you do is go to the app store . Where the updates are . Swipe down to refresh and it should update with the newest update or . Uninstall and reinstall the app that also will fix it if you have IOS
                  
    
 
Title: Maintenance inbound at 1300 EET
Post by: BB_SMoss on Dec 19, 2017, 12:00 AM
Guys at supercell
  Whatever you have done with the xmas update is terrible, cannot access the game on android phone, caused me to delete my photos thinking it was a storage issue, people will leave in droves unless you sort it soon, please don't tell me this is all for a Christmas tree and bit of snow, Not a happy customer
Title: Maintenance inbound at 1300 EET
Post by: BB_Allegrini35 on Dec 19, 2017, 12:00 AM
Just got an update a minute ago, it's working good now. S8+
Title: Maintenance inbound at 1300 EET
Post by: BB_krscharf on Dec 19, 2017, 12:00 AM
Terrible service from supercell!!! I see nothing but complaints about this terrible update... I too can't do anything without it crashing constantly!  Totally unplayable. When will you fix this issue or even issue a simple response?
Title: Maintenance inbound at 1300 EET
Post by: BB_Charle1Delta on Dec 19, 2017, 12:00 AM
    
       
          
                        
                Quote Originally Posted by krscharf                 View Post              
             
Terrible service from supercell!!! I see nothing but complaints about this terrible update... I too can't do anything without it crashing constantly!  Totally unplayable. When will you fix this issue or even issue a simple response?
                  
    
 
It has been fixed all day...download optional update from playstore......
Title: Maintenance inbound at 1300 EET
Post by: BB_Reaper54 on Dec 20, 2017, 12:00 AM
Update fixed my crashing.  Thanks guys!