It happened on 2 of my accounts (all are on android), clicked the crate and game shut down, unsure if i lost anything.
I was affected by the very first bug (i am in New Zealand and we their guinea pigs as we are always first to get events etc.), the very first free crate and the first paid one gave 12 tokens total. Turned off tablet and logged into the next tablet, but when i reopened boom beach the tokens were gone and the tickets were back, problem was that when they fixed the bug I lost the free one and the first one i paid for was a 1 token crate. so basically lost 11 tokens on all 5 accounts. I did diamond an ability on my smallest account, that now has 58 tokens and 1 ability upgraded. On all my other 4 accounts I have an average of 50 tokens on each and have not upgraded any abilities on them. I collect all the tickets I can get everyday. Does that total sound right or should it be around 60?